Customer Relations Team Manager  

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Description

We are seeking a highly motivated and experienced Customer Care Manager to lead our customer care team and ensure exceptional customer service experiences for our clients. The ideal candidate will have a passion for customer service, excellent communication skills, and strong leadership abilities. […]
1. Lead and manage a team of customer care representatives, providing guidance, training, and mentorship.
2. Develop and implement customer service policies and procedures to ensure consistency and high-quality service. […]
4. Handle escalated customer issues and provide resolution in a timely and...

More than 30 days ago from: simplify.hr

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