Call Centre Manager
View Job
- Company RareCruit - View more jobs
- SalaryR30 000
- LocationCape Town
- Job TypePermanent
The Support Call Centre Manager is responsible for overseeing the day-to-day operations of the customer support department. This role ensures that customers receive excellent service and that the support team functions efficiently. The manager will lead a team of support agents, implement customer service strategies, handle escalations, and work closely with technical and operational departments to improve service delivery and customer satisfaction. […]
Develop and implement support workflows and standard operating procedures (SOPs). […]
Utilize helpdesk and call centre software to streamline support...
6 days ago from: jobplacements.com
View JobRefine your search
Related Job Offers
General Cleaner – Warehousing/Stores environment
JHM - Winterton, Okhahlamba Ward 1, Winterton, Okhahlamba Local Municipality, Uthukela District Municipality, KwaZulu-Natal, South Africa
Operate cleaning machines such as floor scrubbers and pressure washers. Clean and sanitize restrooms, break rooms, and common areas. Prior experience in cleaning or janitorial work (preferred). Remove...