Call Centre Collections Team Leader  

View Job
Description

Manage and assist with collection projects
Implement appropriate collection strategies and campaigns
Load campaigns; send emails/sms’s, monitor productivity and provide daily stats […]
Conduct High Risk calls/queries and escalating to the relevant departments
Compile, analyze and submit reports to Management
Manage and maintain payments on various systems […]
Monitor staff time keeping and absenteeism etc.
Monitor Agent: - Productivity, Collections, talk time and debit orders […]
Must be knowledgeable in collections campaign management in terms of predictive and manual dial […]
Debt recovery qualification...

More than 30 days ago from: jobplacements.com

View Job

Related Job Offers

Call Centre Team Leader

Bidvest Protea Coin - Johannesburg

Developing key client relationship and maintaining current relationships, with Melrose Arch Tenants Ensure that the company complies with relevant legislation and other similar requirements; Logging of...

Software Development Team Leader

Network Recruitment - Johannesburg

Enforce adherence to governance, standards, and best practices to maintain code quality and system integrity. A minimum of 5 years' experience

REPRESENTATIVE CONDUCT & INVESTIGATION TEAM LEADER

Dante Personnel - Northern Suburbs

Experience within the Financial Services Industry Implement team operational plans Admin Management

Software Team Leader

Golden Rule - Johannesburg

We are seeking an experienced Software Team Leader to oversee software and IT strategies, ensuring systems effectively support company operations and objectives. This role involves architectural design...

Production Team Leader

Persona Staff - Cape Town

Work with Machines: Set up and operate manufacturing equipment. Technical Skills: Know how to use tools and read simple technical drawings. Good Attention to Detail: Check work carefully to ensure high...

See more

Login through

Job Tools

Share Options