Training Specialist in Banking Customer Care – Domain Trainee
View Job- Company Genpact - View more jobs
- SalaryNot specified
- LocationGauteng, ZA
- Job TypePermanent
Manage and support a team of Universal Coaches and/or drive training controls and projects with the agents population […]
Responsible for delivering and facilitating training through a variety of delivery methods across new hire and tenured participants […]
Conduct calibration sessions with Supervisors and Team Leaders, facilitate synergy sessions/team huddles to communicate updates and TD/MTD performance
Development and implementation of training strategies that will impact site CQ metrics, decrease defects and regulatory violations and other key performance metrics […]
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12 days ago from: mrjobs.co.za
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