Service Department Team Leader  

View Job
Description

Review, analyse and maintain CRM data accuracy and integrity
Identify and resolve data inconsistencies, generating reports on service trends and KPIs
Develop and implement strategies to improve CRM workflows and align with departmental goals
Monitor warranty claims and service orders to ensure compliance with company policies […]
Address escalated customer complaints and implement preventative measures […]
Mentor team members, providing technical support and fostering collaboration […]
Serve as the point of contact for escalated issues from service centres and customers
Strengthen relationships...

22 days ago from: executiveplacements.com

View Job

Refine your search

Filter by Job Title
It Support Technician (1)
Junior Helpdesk Support Technician (1)
Filter by Location
Durban (3)
Umhlanga (2)

Related Job Offers

IT Support Technician

Talent Wise Recruitment - Umhlanga Rocks, eThekwini Metropolitan Municipality, KwaZulu-Natal, 4320, South Africa

You would also be working with Cisco telephony and video conferencing systems and collaboration tools so prior experience with these products would reflect favorably upon your application. This position...

Junior Helpdesk Support IT Technician

ISA Tech Recruitment - Durban, eThekwini Metropolitan Municipality, KwaZulu-Natal, 4057, South Africa

Our client is currently looking to employ an experienced Junior Helpdesk Support Technician on a permanent basis to commence asap. This position, based in their Johannesburg office, will provide IT support...

Helpdesk Manager (Desktop & Network Support)

Innovate IT Africa - KwaZulu-Natal, Kwazulu Natal, Gauteng, Durban, Mozambique

Maintain communication with clients, ensuring expectations are managed and satisfaction levels remain high. Oversee and manage the service desk team (currently a team of 5), ensuring efficient and high...

Login through

Job Tools

Share Options