EUS Back Office Support Engineer
View Job- Company Sanlam Group - View more jobs
- SalaryNot specified
- LocationWestern Cape, ZA
- Job TypePermanent
Under direct supervision performs simple, onsite hardware, software and peripheral updates and repair in an organisation. Responsible for troubleshooting and repair of computer systems and peripheral equipment located throughout the organisation. Prepares progress reports for all work performed. […]
Incidents and requests logged on the Sanlam call logging system are addressed promptly. […]
Tickets contain sufficient information before being assigned to another support group. […]
Identify opportunities to improve the resolution rate of tickets on the first contact. […]
Familiar with cloud computing...
18 days ago from: mrjobs.co.za
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