Call Center Quality Assurance Jobs

ISTA Personnel Solutions - Johannesburg, Gauteng

Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line...

from: workable.com - 15 days ago

SDC - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa

• Liaise with all relevant role players in the event of disputes regarding customer satisfaction measures in order to ensure the accurate and consistent application of procedures Key Performance Indicators...

from: freerecruit.co.za - 23 days ago

hearX Group - Gauteng, ZA

Responsible for monitoring calls and email responses to assess agent’s demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures to ultimately improve... Not specified

from: mrjobs.co.za - 28 days ago

hearX - 0081 Pretoria, South Africa

Evaluate whether agents articulate factual and accurate information, portraying the company and brand(s) in the best way possible, ultimately driving a higher conversion rate, a lower return rate, and...

from: simplify.hr - More than 30 days ago

Flink Recruit Pretoria - Midrand, Gauteng, South Africa

In the Quality Assurance Admin role, you will be responsible for generating and implementing quality assurance standards, conducting quality inspections, identifying bottlenecks as well as problems, and... R10 000 - R12 000 CTC

from: pnet.co.za - 17 days ago

Merchants - Johannesburg Metropolitan, South Africa

Acerca de Nosotros: Tienes pasión por la calidad y excelencia en el servicio al cliente? Nos esforzamos por ofrecer una experiencia excepcional a nuestros clientes en cada interacción. Como parte de nuestro...

from: pnet.co.za - 14 days ago