Call Center Supervisor Jobs

Dash BPO South Africa (Pty) Ltd - Cape Town

Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. Monitoring and evaluating agent performance...

from: executiveplacements.com - More than 30 days ago

Health Window - Pretoria

Preparing reports, analyzing call center data and taking appropriate actions to improve processes, ensure resources are properly allocated, and maximize efficiency and customer satisfaction Exceptional...

from: jobplacements.com - More than 30 days ago

Dash BPO South Africa (Pty) Ltd - Cape Town

Skillfully navigate customer information systems to assist with mobile plans, technical issues, and account details. Provide exceptional service by addressing customer inquiries and resolving issues efficiently...

from: jobplacements.com - More than 30 days ago

SDC - Centurion, City of Tshwane Metropolitan Municipality, Gauteng, 0014, South Africa

High School Diploma or equivalent, but more education, especially in management, is preferred Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting...

from: freerecruit.co.za - 30 days ago

Dash BPO South Africa (Pty) Ltd - Cape Town

Skillfully navigate customer information systems to assist with mobile plans, technical issues, and account details. Provide exceptional service by addressing customer inquiries and resolving issues efficiently...

from: jobplacements.com - More than 30 days ago

Y Recruit - Pretoria, Gauteng

Answering agents’ questions, guiding them through difficult calls or issues, diffusing angry customers, or handling issues that cannot be fielded by agents Leading team meetings, asking questions to better...

from: compujobs.co.za - 21 days ago