Call Centre Operations Manager Jobs

Network Recruitment - Pretoria

Minimum 3 years in a call center managerial or supervisory role (preferred) Collaborate with senior management on the strategy and goal setting Develop and implement process improvements Handle escalations... 350 000 Annually

from: jobplacements.com - 26 days ago

RareCruit - Cape Town (+1 location)

Act as a liaison between the support team and other departments including sales, billing, and engineering. Utilize helpdesk and call centre software to streamline support operations. Participate in planning... R30 000

from: jobplacements.com (+2 sources) - 13 days ago

Professional Career Services - Pretoria

Recruit, manage, and retain a high-performing sales & retention team. Tracking daily targets and assisting in adjusting strategies as needed. Uses effective interpersonal and communication skills to gain... R30 000 – R60 000 negotiable depending on experience

from: executiveplacements.com - 26 days ago

Ergasia Placements - Pretoria

Develop and implement dialler strategies to maximise contact rates and campaign performance.​ Monitor dialler performance, analyse data, and generate reports to inform decision-making.​ Train and support... 35000 Monthly

from: jobplacements.com (+1 source) - 15 days ago

Business Capital Group - Johannesburg

Operational Management: Oversee daily call centre operations to ensure adherence to service level agreements (SLAs) and quality standards. Manage scheduling, staffing, and resource allocation to optimize...

from: jobplacements.com - More than 30 days ago

HR Genie - City of Cape Town

Enforce all company policies to ensure adherence and follow prescribed human resources processes and procedures to identify and rectify all non-adherence and initiate disciplinary actions where necessary... R30k - 60k per month

from: executiveplacements.com - More than 30 days ago

Business Capital Group - Pretoria (+1 location)

This role offers a leadership opportunity to drive success through effective team management, performance monitoring, and achieving operational goals. Achieve collections and financial targets while optimizing...

from: jobplacements.com - More than 30 days ago

Network IT - Pretoria East, Pretoria, South Africa

If you have not received a response within two weeks, please consider your application unsuccessful. Your profile will be kept on our database for future roles. Ability to multitask, remain calm under...

from: pnet.co.za - 26 days ago

Fidelity Services Group - Gauteng, ZA

Bachelor’s degree in human resources/management, Training or Development or any related area. Minimum 3 years relevant experience in the role is required Act as a subject matter expert, driving knowledge... Not specified

from: mrjobs.co.za - More than 30 days ago

AfroCentric Group - Roodepoort, Western Cape, North West, Gauteng, South Africa

Remain up to date with macro and micro-economic conditions, legislation, competition, market sentiment and the industry in general, to anticipate and plan for circumstances that may influence the development...

from: pnet.co.za - 12 days ago