Call Centre Qa Jobs

Callforce Direct - Cape Town

Daily Quality Assessments completed (the number of Assessments is dependent on various and /or other more urgent requirements that may be expected of me) Calibration sessions (voice of our clients) held...

from: jobplacements.com - 12 days ago

Cape Town City Centre, Cape Town Region, ZA

Responsibilities: Coaching Daily coaching feedback monitored and sent to Team Leaders and Operations to ensure traction Internal calibration sessions held every two weeks (where we unpack the calls sent...

from: adzuna.co.za - 11 days ago

Recruitment Dynamix - Johannesburg, Gauteng

Escalate any queries that you cannot manage to Team Leader Update CRM 4800

from: jobslin.com - 28 days ago

Johannesburg, Gauteng, South Africa

At least 3 years Team Leader Collections experience Application of IR policies and procedures Performance/ KPI Management Location: Johannesburg Key Responsibilities: Coaching Intermediate Excel Skills...

from: jobleads.co.za - 12 days ago

Recruitment Dynamix - Johannesburg, Gauteng

o Provides product/service information by answering questions, offering assistance. Someone who can start immediately would be preferred o Supporting social and wellbeing activities o Coaching and mentoring... 15500

from: jobslin.com - More than 30 days ago

Johannesburg, Gauteng, South Africa

Hands-on experience working in call center quality assurance or related roles Works effectively within a variety of situations Filter information regarding non-compliance to Team Leader Ability to communicate...

from: jobleads.co.za - More than 30 days ago

Recruitment Dynamix (Pty) Ltd - Johannesburg

Understand the organizations products, services, procedures, and guidelines and communicate the same to team leaders Liaise with QA who monitors all calls to ensure that due procedures and quality standards...

from: jobmail.co.za - 24 days ago