Call Centre Team Leader Jobs
Team Leader - Call Centre
Recruitment Dynamix (Pty) Ltd - Johannesburg
- Monitor and analyze team performance metrics, providing feedback and recommendations for improvement - Collaborate with other departments to resolve customer complaints and concerns They have an opportunity... R7 500 + incentives
from: jobplacements.com - 16 days ago
FNB South Africa - Gauteng, ZA
Manage performance moderation, disciplinary action, recognition, and retention processes in line with HR policies and procedures Ensure development and continuous value add improvement to operational processes... Not specified
from: mrjobs.co.za - 3 days ago
Call Centre Collections Team Leader
Lewis Group - Cape Town
Monitor Agent: - Productivity, Collections, talk time and debit orders Monitor staff time keeping and absenteeism etc. Manage and maintain payments on various systems Fluent in the English and Afrikaans...
from: jobplacements.com - More than 30 days ago
Call Centre Manager
HR Genie - City of Cape Town (+2 locations)
Develop, implement and maintain training programs to enhance skills, performance and product knowledge. Minimum 3 years of proven management experience in a call centre environment, preferably within the... R30k - 60k per month
from: executiveplacements.com (+2 sources) - 15 days ago
Call Centre/ Telesales Leadership position
The Unlimited Group - Durban
We are seeking an enthusiastic Call Centre Leader with a learning and enthusiastic mindset as follows: Motivation and Leadership: Create a positive and motivated work environment that drives team engagement...
from: jobplacements.com (+1 source) - More than 30 days ago
Contact Centre Supervisor
Telebest - Sandton
1 - 2 years' experience in a Team leader roll in a call centre environment (more than 50 seats) Mitigate risk through performance management
from: jobplacements.com - More than 30 days ago
Y Recruit - Pretoria, Gauteng
Team Leadership: Lead, motivate, and mentor a team of customer service representatives to achieve performance targets and exceed customer expectations. Customer Escalations: Handle escalated customer inquiries...
from: compujobs.co.za - 29 days ago
Contact Centre Supervisor
Isilumko Staffing (JHB) - Johannesburg
Assess the S.A. contact centre for capabilities to reach the sales conversion rate/revenues objectives and to deliver the required customer experience Ensure that the global corporate standard service...
from: jobplacements.com - More than 30 days ago
Contact Centre Supervisor (Hospitality/Tourism)
Isilumko Staffing (JHB) - Johannesburg
• Establishing and maintaining strong relationships with internal stakeholders and partners to drive business opportunities and maximize sales potential. • Maintain high levels of performance within the...
from: jobplacements.com - More than 30 days ago
Oneplan Underwriting Managers Ltd - Gauteng, ZA
Assist in setting realistic performance goals and tracking progress against key KPIs. Identify performance gaps and develop customized coaching plans for individual agents. Foster a culture of accountability... Not specified
from: mrjobs.co.za - 8 days ago
