Technical Customer Support Jobs in Cape Town

RareCruit - Cape Town

Develop and implement support workflows and standard operating procedures (SOPs). Produce regular reports on team performance and customer satisfaction. Ensure agents are well-trained in product knowledge... R30 000

from: jobplacements.com (+1 source) - 4 days ago

RareCruit - Cape Town

Identify recurring issues and collaborate with teams for continuous improvement, driving our solutions to new heights. Seize opportunities to introduce additional services, fostering customer loyalty and... R20 000

from: jobplacements.com - 5 days ago

Watershed Consulting - CapeTown

Manage maintenance schedules for SANAS equipment and workshop tools. Analyse workshop performance data to identify areas for improvement. Develop and implement standardized processes. Address any escalated... Negotiable up to R50k CTC

from: executiveplacements.com (+2 sources) - 5 days ago

Red Ember Recruitment - CapeTown

The Technical Support Agents provide friendly and efficient first-line support, as well as core advanced customer support through troubleshooting and timely first-call resolution. Aim to resolve issues...

from: jobplacements.com - 25 days ago

Recru-it - Cape Town

Assist in setting up and configuring desktops, laptops, printers, and other peripherals. Customer-focused mindset with a proactive approach to issue resolution. Perform routine maintenance and updates...

from: executiveplacements.com (+1 source) - 3 days ago

Recru-it - Cape Town

Diagnose and resolve technical issues related to hardware, software, and network connectivity. Customer-focused mindset with a proactive approach to issue resolution. Strong communication skills, both...

from: executiveplacements.com (+2 sources) - 3 days ago

The Talent Room - Cape Town

The Technical Support Agent provides support both in person and via various communication channels (including telephone, WhatsApp, Webchat, Distant-Desktop, Route This and e-mail) using the client’s ticketing...

from: jobplacements.com - More than 30 days ago

Time Personnel - Cape Town

Strong technical troubleshooting skills with the ability to interpret and resolve issues, particularly in relation to financial software. 3-5 years of customer-facing experience providing support for financial...

from: executiveplacements.com (+1 source) - 11 days ago

Callforce Direct - Cape Town

Actively initiate contact with dormant accounts to reconnect and discuss their past experiences with the company. Partner with colleagues in sales, marketing, and technical support to align strategies...

from: jobplacements.com - 18 days ago

Fidelity Services Group - 7463 Cape Town, South Africa

• If complaints need to be escalated to other departments for resolution ensure escalated and tracked within 24 hrs. for resolution, if not follow-up to resolution • Save clients from cancelling their...

from: simplify.hr - 5 days ago