Technical Customer Support Jobs in Cape Town

Fidelity Services Group - 7463 Cape Town, South Africa

• If complaints need to be escalated to other departments for resolution ensure escalated and tracked within 24 hrs. for resolution, if not follow-up to resolution • Save clients from cancelling their...

from: simplify.hr - 6 days ago

Pure Placements - Cape Town

?? Exposure to both Windows & Mac environments ? General IT knowledge & problem-solving skills ?? Work Hours: Monday – Friday, 8:30 AM – 5:30 PM ?Learn on the job with exposure to various IT systems ?...

from: jobplacements.com - 23 days ago

IOCO - Cape Town

At our core, we're challengers, disruptors, and innovators. We're a community of skilled professionals with an ambitious spirit dedicated to providing for our clients while finding joy in the process....

from: executiveplacements.com - More than 30 days ago

Pure Placements - Cape Town

The client’s company values learning and professional development. You'll have opportunities to work with cutting-edge technology, receive continuous training, and collaborate with global teams. They encourage...

from: executiveplacements.com - 25 days ago

Datafin IT Recruitment - CapeTown

Lead and guide a small team of 1st Line Support Technicians, providing mentorship and technical expertise. Proven experience as a 2nd Line Systems Engineer with a focus on Microsoft Server technologies...

from: jobplacements.com - More than 30 days ago

Mindmatch Consulting - Cape Town

Provide remote support via tickets raised to resolve customer issues, acting as an escalation point for 1st Line Engineers. Prioritise and manage several open tickets at one time, monitoring responses...

from: executiveplacements.com - More than 30 days ago

Datafin IT Recruitment - CapeTown

Diagnose and resolve issues proactively, using tools like SysTrack to detect and prevent potential problems before they escalate. Continuously improve knowledge management, updating and contributing to...

from: executiveplacements.com - More than 30 days ago

Dash BPO South Africa (Pty) Ltd - Cape Town

Communicate effectively with users to understand their needs and provide clear instructions and updates. Provide first-level support to users via phone, email, and in-person for all IT-related issues. Record...

from: jobplacements.com - More than 30 days ago

Pure Placements - Cape Town

Sound ITIL framework mindset in terms of structured incident management, request management, change management, contractual scope alignment, etc. Provide remote and on-site technical support for hardware...

from: executiveplacements.com - More than 30 days ago

The Legends Agency - CapeTown

Minimum 2 years of experience with Pro2 Replication * in LAN and WAN environments. A chance to work with the most senior team in the OpenEdge ecosystem . Act as the Primary Database Administrator for multiple...

from: executiveplacements.com - More than 30 days ago