DashBPO | Customer Service Agent | Patient Follow-Up & Appointment Scheduling | US Hours | Cape Town  

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  • Company Dash BPO South Africa (Pty) Ltd - View more jobs
  • LocationCape Town
  • Job TypePermanent
Description

The Call Center Agent will be responsible for contacting recently discharged patients to […]
ensuring continuity of care and improving patient outcomes by proactively managing post discharge follow-up scheduling. The agent will handle both inbound and outbound calls,
provide accurate appointment details, and document all interactions within the system. […]
• Outbound Calls: Proactively reach out to discharged patients to schedule follow-up […]
• Inbound Calls: Handle incoming calls from patients needing assistance with […]
Appointment Coordination: Work with the clinical scheduling system to...

More than 30 days ago from: jobplacements.com

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