Call Centre Manager
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- Company RareCruit - View more jobs
- SalaryR30 000
- LocationCape Town
- Job TypePermanent
The Support Call Centre Manager is responsible for overseeing the day-to-day operations of the customer support department. This role ensures that customers receive excellent service and that the support team functions efficiently. The manager will lead a team of support agents, implement customer service strategies, handle escalations, and work closely with technical and operational departments to improve service delivery and customer satisfaction. […]
Develop and implement support workflows and standard operating procedures (SOPs). […]
Utilize helpdesk and call centre software to streamline support...
24 days ago from: jobplacements.com
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