Contact Centre Manager Jobs
Service Department Team Leader
Network Recruitment - Centurion
Identify and resolve data inconsistencies, generating reports on service trends and KPIs Review, analyse and maintain CRM data accuracy and integrity Analyse market trends, recommend process improvements...
from: executiveplacements.com (+1 source) - 5 days ago
Fidelity Services Group - Western Cape, ZA
Meets regularly with Inland WFM manager to agree standard WFM and reporting processes and implement them on the operation Generate Agent schedules within agreed timeframes and in line with call volume... Not specified
from: mrjobs.co.za - 8 days ago
Gauteng, ZA
2 year (in the aggregate) supervisory experience in Call Centre environment dealing with customers; OR 2 year customer services management/supervisory experience; OR a minimum of 5 years continuous call... Not specified
from: mrjobs.co.za - 8 days ago
RMS Staffing Solutions - Umhlanga, Kwazulu Natal, South Africa
The Contact Centre Manager will be responsible for overseeing the daily operations of the contact centre, managing a team of supervisors and agents handling both inbound and outbound calls for insurance... Market Related
from: pnet.co.za - 25 days ago
Dixie Recruitment - Durban, Kwazulu Natal, South Africa
Busy contact center based in Westville is looking for a Team Manager who would be responsible for leading a team of call centre agents through guidance, development, motivation, and support. The Team Manager... R15 000
from: pnet.co.za - 5 days ago
Alteram - Midrand, Gauteng, South Africa
We are Urgently looking for Call Centre Agents with Law Related Qualification to be based in our Contact Centre situated in Midrand. Use Company methodology, team input and own initiative to ensure efficient... R8 000 to R9 000
from: pnet.co.za - 11 days ago
