Customer Success Manager Jobs

The Legends Agency - CapeTown

Manage a Portfolio of ~100 Accounts: Oversee and nurture relationships with a broad customer base, ensuring smooth onboarding and continuous engagement. Collaborate with Internal Teams: Work closely with... Up to R500,000 per annum

from: jobplacements.com (+1 source) - 25 days ago

The Legends Agency - CapeTown

Monitor and analyse client behaviours and account health to identify risk indicators. Proactively reach out to at-risk clients with tailored solutions before they disengage. Resolve client pain points...

from: jobplacements.com (+1 source) - 3 days ago

Optasia - Johannesburg, Gauteng

Collaborate with internal teams, including service, technical support, finance, marketing, and product teams, to ensure seamless customer experience. Lead customer business reviews, ensuring alignment...

from: workable.com - 17 days ago

The Legends Agency - CapeTown

Boost Product Adoption & Engagement Develop strategies that maximize utilization, helping customers see measurable outcomes. ️4+ Years in B2B SaaS Customer Success Managing a large book of business with...

from: jobplacements.com (+1 source) - 23 days ago

Parvana - Western Cape, ZA

Build trust by being responsive to customers and recognising their contributions, while also tracking and ensuring prompt resolution of customer support tickets. Strong project planning and management... Not specified

from: mrjobs.co.za - 22 days ago

Somewhere - South Africa, South Africa

Act as the primary point of contact for a portfolio of customers, building strong, long-term relationships. Develop and maintain knowledge base articles, tutorials, and FAQs to empower customers to self...

from: recruitcrm.io - 23 days ago

Bentley Systems - Rosebank, ZA

Learning from the customer how, what, where and why they are using our products or competitive products and the problems that they are attempting to solve, then feed that information back to the appropriate...

from: Bentley Systems - More than 30 days ago

Catch - n/a Sandton, South Africa

Compliance Oversight: Ensure accurate and timely sales tax filings, documentation, and reconciliation processes. Business intuition: Our customers and products involve financial and technical aspects,...

from: simplify.hr - More than 30 days ago

Meltwater - Western Cape, ZA

Proactively engage and cultivate relationships with customers, ensuring their full awareness and effective utilization of Meltwater's resources for success. Lead initiatives to ensure on-time renewal revenue... Not specified

from: mrjobs.co.za - 8 days ago

Impuma Group - Gauteng, ZA

Salesforce Service Cloud: Leverage expertise in Salesforce Service Cloud to optimize the call centre workflow, reporting, and integration with other systems. Reporting: Prepare regular reports on call... Not specified

from: mrjobs.co.za - 8 days ago