Quality Assurance Call Centre Jobs in Gauteng

Telebest - Sandton

Assess contact centre for capabilities to reach the sales conversion rate / revenues objectives and deliver the required customer experience Drive sales and operation excellence initiatives

from: jobplacements.com - More than 30 days ago

Isilumko Staffing (JHB) - Johannesburg

To monitor performance, coach and motivate staff to maximise every selling opportunity, to exceed revenue targets in conjunction with market leads in each market Managing the team's daily operations, ensuring...

from: jobplacements.com - More than 30 days ago

Access Bank PLC - Johannesburg, Gauteng

The key objective of this role is to proactively manage customer experiences, identify pain points, and implement service recovery measures to exceed customer expectations. You will work collaboratively...

from: workable.com - 4 days ago

Isilumko Staffing (JHB) - Johannesburg

The Supervisor is responsible for managing the team's daily operations, ensuring adherence to corporate service standards, including a maximum 5% lost call rate (seasonal). Motivate staff to maximize sales...

from: jobplacements.com - More than 30 days ago

Impuma Group - Gauteng, ZA

Team Leadership: Oversee and mentor a team of customer service representatives to ensure exceptional service delivery, productivity, and performance. Training and Development: Coordinate training programs... Not specified

from: mrjobs.co.za - 8 days ago

hearX Group - Gauteng, ZA

Quality Assurance - analysis and interpretation of calls and text based communication methods Quality Assurance in a call centre Quick Recommended Links Quality Assurance Certification Training and Development... Not specified

from: mrjobs.co.za - 29 days ago

Nutun - Sandton, Gauteng, South Africa

Assisting Ops GM with general branch “housekeeping” including but not limited to sufficient diesel for generators and the testing thereof, lights, carpets, and other general maintenance requirements. Performance... market related

from: pnet.co.za - 4 days ago

Premier FMCG Ltd - Gauteng, ZA

Generate and analyse call centre reports to track performance, identify areas of improvement, and provide regular reports to management. Stay updated on product knowledge, promotions, and industry trends... Not specified

from: mrjobs.co.za - More than 30 days ago