Call Centre Manager R60 000
View Job- Company Equate Recruitment - View more jobs
- SalaryR60 000
- LocationJohannesburg North, Johannesburg Metropolitan, South Africa
- Job TypePermanent
A South African based business that is part of a multinational group requires a Call Centre Manager to oversee a team of agents and team leaders, ensuring customer registration, conversion and support for online digital products. This role focuses on driving legitimate registrations, optimizing conversion rates, and maintaining high customer satisfaction through efficient query resolution.
Key responsibilities include verifying customer documents, reducing complaints, and optimizing call centre operations through best practices and automation. The ideal candidate will have extensive call centre...
26 days ago from: pnet.co.za
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