A Front Office Agent is the first point of contact for guests, responsible for delivering an exceptional luxury hospitality experience. This role involves welcoming guests, handling check-ins and check-outs, managing reservations, and assisting with guest requests to ensure a seamless and personalized stay. The ideal candidate should exhibit professionalism, efficiency, and warmth while upholding the highest standards of customer service. […]
Greet guests with a warm, professional, and friendly demeanor. […]
Provide personalized guest services, catering to VIPs and returning guests.
Anticipate...