Application Support Analyst is responsible for the provision of application maintenance and support services to users of the ompany. The incumbent investigate problems with software applications, diagnose root causes, and work on fixing them. Handling of complex criminal high court matters.
The position reports to the Business Application Software Manager and works closely with other IS Specialists.
Receive and attend to logged incidents for support from business users, investigate problems and other requests for support and determines appropriate actions to take. Prioritizes requests in accordance...