Key Responsibilities:
Continual improvement and operational excellence
Hub Performance: Hub performance, both individually and collectively. percentage of hubs that reach or surpass agreed-upon KPIs.
Client satisfaction: Contract renewals and high feedback ratings.
Financial Performance: The ratio of outstanding debt to billing accuracy and collection rate.
Compliance with Report Submission: 100% of reports are submitted on time.
Operational Efficiency: Shortening turnaround times and operational bottlenecks […]
Financial & Business acumen […]
Assertive
Ability to negotiate effectively […]
Tolerance...