We are seeking a Technical Services Consultant specializing in CA Service Management (CA SM) to join our ITSM consulting team. The role requires in-depth knowledge of CA Service Management (formerly known as CA Service Desk Manager) to assist clients in implementing, optimizing, and troubleshooting CA SM solutions. The ideal candidate will have strong consulting, technical, and problem-solving skills, with a deep understanding of IT service management frameworks and processes like ITIL. […]
Provide expert guidance and technical consulting services in the design, configuration, and implementation...