As a Customer Service Agent within the repairs team, you will be the face and the voice of the company, responsible for engaging with customers, and providing exceptional service. This role combines customer service expertise with sales repairs support to enhance the customer experience and achieve brand loyalty. […]
• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Resolve customer issues and complaints with empathy and efficiency
• Maintain a positive and professional demeanor with customers at all times […]
• Keep thorough records of customer interactions...