Customer Service: Foster strong relationships with customers, addressing queries and resolving complaints to ensure a top-tier experience. […]
Quality Control: Ensure all repairs and services meet manufacturer and dealership quality standards.
Compliance: Adhere to health, safety, and environmental regulations and maintain workshop equipment in line with legal and manufacturer guidelines. […]
Financial acumen: Knowledge of aftersales operations, including but not limited to services, maintenance, repairs, warranties, CSI, administration including but not limited to service bookings, WIP. […]
Training...