Our client, in the telecommunications industry, is looking for a Customer Service Agent to join their team in Centurion .
The candidate must be willing to work in shifts as well as working on weekends . […]
Collaborate with different stakeholders (Customers, Vendors, Employees) to ensure that customer needs are fulfilled effectively.
Coordinate and follow up with all stakeholders to ensure resolutions within a set timeframe.
Monitor and manage the GSOC service delivery processes and workflows, working with the GSOC Client Service Delivery Supervisor.
Act as the primary point of contact for service...