We are looking for a Guest Relations Officer who will be responsible for ensuring that the guest's experience from arrival to departure is seamless in accordance with all policies and procedures. The Guest Relations Officer serves the needs of our guests and assists fellow colleagues from different departments if need be. […]
Pass all relevant guest information on to various departments as required;
Assist guests with bookings, tours and transfers, build and create guests’ itineraries; […]
Guests’ liaison to all outside guests and assist Indochine restaurant when needed; […]
Report to the manager...