Are you a natural leader with strong people skills and a passion for customer care?
Our client is looking for a Team Leader: Customer Care to join their team. They are seeking someone with a strong personality, the ability to thrive under pressure, and proven experience in customer service. […]
Handle customer queries and complaints efficiently and professionally […]
Manage and resolve complaints from various platforms, including social media […]
Oversee leave schedules and incentive programs within the customer care team […]
Manage escalated customer interactions, including calls from clients...