Identify and correct unsafe work procedures or conditions and/or report them to management and security/safety personnel. […]
Ensure a high level of guest services and relations to ensure they have a positive experience […]
Assist within the Front Office department ensuring productivity and adherence to operating standards, guidelines policies and procedures
Ensure all guest complaints and enquiries are attended to and resolved
Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. […]
Perform and complete all reporting, cash handling and finance...