Isindebele Contact Center Agent - Century City

  • Company:

    mPower People Solutions

  • Location:

    Cape Town, South Africa 7441, South Africa

  • Salary:

    9499 - 9500 ZAR Per month

  • Job Type:

    Contract

The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract & transactional inquiries. […]
Provide customers with product and service information
Identify, research, and resolve customer issues using the in-house operating system […]
Assisting irate members and escalate when required to senior agents/team leader
Ensure own productivity levels are...

More than 30 days ago from: gohire.io

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