Responsibilities:
Resolving customer queries and requests from incoming calls and email correspondence.
Email and fax the accounts to the clients. […]
Assist in creating and implementing client-focused strategies to improve service delivery.
Report writing and data analysis.
Requirements:
At least 2 years relevant experience.
Fully bilingual (Afrikaans and English) […]
Driver’s License.
Willing to work overtime if required and be on standby during off hours or on weekends to assist the clients. […]
Good verbal and written skills.
Computer literate.
The ability to work under pressure.