Collecting required information and documentation pertaining to claims […]
Keeping the client up to date on the progress of the claims process
Update company records as required to reflect initial information about the claim as well as any changes that are made later […]
Any other ad-hoc duties which may be assigned […]
Ensuring regular follow ups and feedback to clients; […]
Ensuring continuous and timeous attendance to claims; […]
Build and maintain constructive and effective relationships with clients by meeting and exceeding expectations
Provide consistent, accurate, timely and pertinent communication...