Proficiency in scripting and automation tools (e.g., PowerShell, Bash ) […]
Understanding of cloud computing platforms (e.g., Azure ) […]
Minimum 3 years in Application User Support and Incident Management
Relevant IT qualifications (e.g., scripting languages, operating systems, database administration) […]
Manage IT problem investigations and implement corrective measures […]
Diagnose new incidents and provide recommendations to prevent recurrence […]
Lead process improvement and change management activities
Plan and execute projects with minimal disruption to business operations […]
Plan and...