Requirements: […]
Relevant tertiary qualification in business, IT, or project management.
Qualification in Business Analysis or Project Management is preferred.
Experience:
35 years experience in a Business Analyst role, preferably within a call centre or assistance services environment. […]
Proficiency in Excel and general MS Office applications.
Strong documentation, facilitation, and organizational skills.
Excellent verbal and written communication skills.
Ability to learn and adapt quickly in a dynamic environment.
Strong analytical, problem-solving, and decision-making abilities.
Experience...