Ensure high-quality service and timely vehicle repairs. […]
Train and motivate technicians and apprentices. […]
Set and monitor service performance and sales targets.
Manage expenses, reduce job stoppages, and minimize repeat repairs.
Support frontline staff and handle customer repair explanations. […]
Review service invoices, warranty cases, and customer satisfaction reports.
Develop marketing strategies and cultivate business relationships.
Ensure compliance with franchisor and dealer guidelines. […]
Handle staff management tasks and submit incentive claims.
Attend departmental meetings for effective...