Manage a portfolio of key clients across all stages of the customer lifecycle.
Build and maintain strong relationships with executive stakeholders. […]
Drive accuracy in data integrity, estimate submissions, and reporting.
Monitor lost business and red accounts; log call plans via MS Dynamics.
Coordinate rate negotiations, customer training, and client satisfaction surveys. […]
Support tender processes and provide ad hoc reporting to management.
Lead contract negotiations and manage risk across accounts.
Present and implement new services, solutions, and continuous improvement strategies. […]
Maintain...