Resolve queries from internal or external customers or suppliers by providing information on complex processes and the related policies, referring issues tothers where necessary for interpretation of policy. […]
Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct tensure own work adheres tthose standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure. […]
Develop own capabilities by participating in assessment and development planning activities as well as formal and...