Monitor and summarise competitor activity at key customer sites, providing insights to strengthen market position. […]
Negotiate mutually beneficial spares and service contracts, ensuring long-term business sustainability while aligning with pricing and margin expectations.
Communicate and manage price escalations and adjustments for spares, ensuring transparency with customers. […]
Organise and lead technical meetings to address customer concerns and drive service improvements. […]
Maintain an up-to-date database of key customer contacts, documenting their feedback on equipment and services. […]
Identify...