The individual will be a Call Centre Agent, part of a team of Call Centre Agents that:
Sell insurance products telephonically to potential policyholders by reading from an approved script,
Utilise a call center dialer to manage lead follow-up
Strive to achieve insurance policy sales and campaign targets […]
Follow up on policyholders who have not paid their premiums
Ensure excellent customer service and fair treatment of policyholders
Adherence to quality, training and compliance processes
Accurately recording policy sales and maintaining policyholder information […]
Meeting the Regulatory Fit...