Working shift work from 5pm to 5am and the Roster is scheduled to work around 16 days a month due to the long hours (eg the person will work for 3 days with 2 days off etc). […]
• Guest Check-in/Check-out: Welcoming and assisting guests arriving or departing during the night, ensuring a smooth and efficient process.
• Answering Inquiries and Requests: Addressing guest questions, concerns, and requests, providing information about hotel services and amenities, and resolving issues as needed. […]
• Providing Concierge Services: Offering assistance with local information, transportation, and other...