A Customer Service Coordinator is responsible for ensuring smooth communication and positive customer experiences by handling inquiries, resolving complaints, and coordinating with various departments to provide solutions. They also track customer interactions, collect feedback, and analyze data to identify areas for improvement, ultimately contributing to higher customer satisfaction. […]
Handling Inquiries and Complaints: Responding to customer inquiries via phone, email, chat, or social media, providing timely and accurate information, and resolving complaints.
Issue Resolution: Collaborating...