Requirements:
5 years' experience in a similar role […]
Monitor order department inboxes for outstanding tasks and inquiries.
Log and address customer complaints, ensuring timely feedback.
Conduct courtesy calls to recently assisted clients to assess satisfaction.
Support Orders and Sales teams with quotes and client inquiries. […]
Record all inbound sales inquiries from various channels.
Make and log outbound calls to schedule appointments for sales reps.
Assign prospects to the appropriate sales rep based on region.
Follow up with clients to confirm sales rep engagement and gather feedback.
Assist...