MAIN PURPOSE OF JOB:
To ensure maximum units sold each month with maximum profit.
The outcome of performing the duties below will be considered successful under the following conditions:
Customer Satisfaction (QCSI).
Generate profitable business in terms of set targets/budget/forecasts.
Understand and meet/exceed client expectations/needs/requirements. […]
Benchmarked to other dealerships. […]
Attend to customer queries and complaints proactively.
Attending to customers on the showroom floor and attend to general telephone queries, timeously.
Support existing clients with service-related requirements...