Lewis Stores (Pty) Ltd, a Financial Services Provider (FSP 2815), is seeking to employ an experienced and competent Insurance Call Centre Quality Assurer This is an exciting opportunity for an individual who has the knowledge, skills, and experience. The role reports to the Financial Services Manager. […]
Continuously train, coach, and guide call centre agents in the financial products on offer by the Company, to ensure the appropriate rendering of intermediary services and compliance with the requirements of the FAIS Act, […]
Regularly assess the technical competence of the call centre team and...