Are you passionate about delivering exceptional customer experiences and driving quality in a dynamic contact centre environment?
An exciting opportunity has opened up for a driven and detail-oriented Quality Assessor to join a thriving contact centre operation. Our client is looking for an individual who brings not only technical expertise but a passion for continuous improvement and a commitment to excellence.
The successful candidate will play a key role in leading the Quality and Customer Experience function, ensuring that service delivery consistently meets and exceeds expectations. From coaching...