Our client is looking for a Customer Service Administrator to manage customer queries and complaints. […]
Maintaining a positive and professional attitude toward customers at all times.
Responding promptly to customer queries.
Communicating with customers through email and telephone. […]
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with other departments as necessary. […]
Previous experience in a similar role.
Ability to stay calm when customers are stressed or upset. […]
Please...