Oversee the entire claims process, from initial lodgments to settlement, ensuring compliance with policy guidelines and USA industry regulations.
Assess and validate claims accurately, while identifying and preventing potential fraudulent claims with the support of their tools and training. […]
Engage with customers to understand their insurance needs, follow up on quotes, and drive sales. […]
Provide friendly, professional support via calls, emails, and live chat, ensuring clear communication and guidance. […]
Work closely with the team to achieve sales, claims, and service targets.
Ensure all...