At least 2 to 3 years working experience in the Fraud prevention, detection, and investigation environment. Leadership role advantageous […]
Willingness to work in dynamic, high-growth environment and should be willing to work in after hours or weekends in case of business requirements […]
Ensure that shift workers are rostered optimally to cover the 24/7 fraud detection capability in answering inbound calls from customers as well as actioning of fraud alerts timeously […]
Review staff interactions with customers to gauge customer services quality offerings and identify gaps within existing systems...