Ensures all employees are in proper uniform and are properly groomed (grooming standards in employee handbook). […]
Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
Assists in the response and resolution of all guest issues received directly from guests or from Guest Relations. […]
Monitors that the supervisor is researching/processing all chargebacks and rebates on a timely basis. […]
Ensures all employees are adhering to proper cash handling procedures...