7 Call Center Quality Assurance Jobs
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BPO Client Account Manager (EST Hours) - Remote ISTA Personnel Solutions - Johannesburg, Gauteng Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line... 16 days ago
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QA Required for Call Centre SDC - Johannesburg, City of Johannesburg Metropolitan Municipality, Gauteng, 2001, South Africa • Liaise with all relevant role players in the event of disputes regarding customer satisfaction measures in order to ensure the accurate and consistent application of procedures Key Performance Indicators... 24 days ago
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Quality Analyst (Inbound Call Centre) hearX Group - Gauteng, ZA Responsible for monitoring calls and email responses to assess agent’s demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures to ultimately improve... Not specified 29 days ago
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Quality Analyst (Inbound Call Centre) hearX - 0081 Pretoria, South Africa Evaluate whether agents articulate factual and accurate information, portraying the company and brand(s) in the best way possible, ultimately driving a higher conversion rate, a lower return rate, and... More than 30 days ago
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Outbound Sales Agent R9,000 per month (experience based) plus uncapp Believe Resourcing PTY Ltd - South Africa, Cape Town, Western Cape, Kwazulu Natal, Gauteng, South Africa A well-established and fast-growing company in the telecommunications industry is looking for Outbound Sales Agents to join their team. They specialise in providing cost-effective and high-quality business... R9,000 per month (experience based) plus uncapp Yesterday
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Quality Assurance Admin R10 000 - R12 000 CTC Flink Recruit Pretoria - Midrand, Gauteng, South Africa In the Quality Assurance Admin role, you will be responsible for generating and implementing quality assurance standards, conducting quality inspections, identifying bottlenecks as well as problems, and... R10 000 - R12 000 CTC 18 days ago
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Quality Analyst (Spanish) - Johannesburg Merchants - Johannesburg Metropolitan, South Africa Acerca de Nosotros: Tienes pasión por la calidad y excelencia en el servicio al cliente? Nos esforzamos por ofrecer una experiencia excepcional a nuestros clientes en cada interacción. Como parte de nuestro... 15 days ago
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